How To Fix Windows Installer Package

Symptoms

When you install, uninstall, or update a program on a Windows-based reckoner, yous may receive one of the following error messages.

Error bulletin 1

The Windows Installer Service could not exist accessed.

Mistake bulletin 2

Windows Installer Service couldn't be started.

Fault bulletin 3

Could not start the Windows Installer service on Local Figurer. Error five: Access is denied.

Resolution

To set up this trouble automatically, run the "Prepare problems that programs cannot be installed or uninstalled" troubleshooter to repair issues that cake plan installation or removal because of corrupted registry keys.

Important To perform many of the methods and steps in this article, you lot must exist logged on to your figurer as an ambassador.

To determine whether y'all're using an business relationship that has administrator rights

To determine whether you're using an account that has administrator rights, use ane of the following methods, as appropriate for the operating system that yous're running.

Windows seven and Windows Vista

1. Open up the Date and Time dialog box.

   1. Click Start.
      

   2. Type the following control in the Offset Search or Search programs and files box, and then press Enter:
      

      timedate.cpl
      The Date and Fourth dimension dialog box appears.
      
      

2. Click Change date and fourth dimension. When the User Account Control dialog box appears, click Proceed.
   
   

3. Exercise one of the post-obit, depending on what happens when you click Continue:

   • If your computer does not prompt you for a password, you are already logged on with an administrator account. Click Cancel 2 times to close the Date and Time dialog box. Yous are prepare to set the Windows Installer problems.
     

   • If your computer prompts yous for a password, y'all are not logged on with an administrator business relationship.

Windows XP and Windows Server 2003

1. Open the Date and Fourth dimension dialog box.

   1. Click Start, so click Run.
      

   2. Type the following command in the Run dialog box, and and so press OK:
      

      timedate.cpl
      
      

2. Do one of the post-obit, depending on the issue:

   • If the Engagement and Time Properties dialog box appears, you are already logged on every bit an administrator. Click Cancel to shut the dialog box.
     
     

   • If y'all receive the following bulletin, you are non logged on equally an administrator:
     
     

After you've verified that you're logged on to your computer equally an ambassador, you tin can start troubleshooting Windows Installer problems.

If the Windows Installer engine is corrupted, disabled, or installed incorrectly, this may cause program installation issues.

Use the following methods to identify any Windows Installer bug that may be causing problems when you lot install, uninstall, or update programs.

Method 1: Decide whether the Windows Installer engine is working

1. Click Kickoff , type cmd in the Search box or click Run then type cmd in the dialog (Windows XP or Windows Server 2003), and then press Enter to open a Command Prompt window.
   

2. At the control prompt, type MSIExec, and and then press Enter.
   

3. If the MSI engine is working, y'all should not receive whatever error messages. If you receive an error bulletin, enter the error bulletin text into a search engine such equally Bing or Google to locate troubleshooting information about the consequence.

4. Endeavor to install or uninstall again.

Method 2: Make sure that the Windows Installer service is not set to Disabled

1. Click Start , blazon services.msc in the Search box or click Run and then type services.msc in the dialog (Windows XP or Windows Server 2003), and and so press Enter to open Services.
   

2. Right-click Windows Installer, and and so click Properties.
   

3. If the Startup blazon box is set to Disabled, modify information technology to Manual.
   

4. Click OK to close the Properties window.
   

5. Right-click the Windows Installer service, and then click Start. The service should start without errors.
   

6. Endeavour to install or to uninstall once again.

Method three: Check your version of Windows Installer, and upgrade to the latest version if necessaryImportant This method applies to Windows XP, Windows Vista, Windows Server 2003, Windows Server 2003 R2, and Windows Server 2008 only.

1. Click Starting time , blazon cmd in the Search box or click Run then type services.msc in the dialog (Windows XP or Windows Server 2003), and then press Enter to open a Command Prompt window.
   

2. At the command prompt, type MSIExec, and so press Enter. If the MSI engine is working, you should not receive any mistake messages, and a divide dialog box should open. This shows the MSI version.
   

3. If the installer is not version 4.five, download and install Windows Installer 4.5.
   

4. Endeavour to install or to uninstall over again.

Method 4: Reregister the installer engineImportant This method applies to Windows XP and to Windows Server 2000 only.

1. Click Start, click Run, type cmd, and then click Control Prompt.
   

2. At the command prompt, blazon the post-obit, and so press Enter later on each line:

   MSIExec /unregister

   MSIExec /regserver

3. Try to install or to uninstall again.

The installation or update method doesn't run to completion

There are several methods that can be used to install, to uninstall, or to update a program. Additionally, the method or methods that are used may non have started or completed successfully. In this situation, endeavor some other method to install, or to update the program.

The post-obit are common methods that are used to install software:

• Insert the CD or DVD media, and then let the installation motorcar-first.

• Scan to the CD, DVD, removable media, or other location where the programs installation files are stored, and then double-click the Setup program. The setup file is typically 1 of the following:

  • Autorun or Autorun.exe

  • Setup or Setup.exe

  • Install or Install.exe

• Click Run when y'all download the program from a website.
  

The installation media is unreadable

Installation media such as CD and DVD media may exist dingy or scratched and therefore exist unreadable by the CD or DVD reader. To resolve this result, follow these methods:

Method one: Clean the CD or DVDTo do this, use a CD or DVD disc-cleaning kit. Or, apply a soft, lint-complimentary cotton cloth to gently wipe the silver side of the disc. Practise not use newspaper cloth, as this can scratch the plastic or leave streaks. When you clean the disc, wipe from the middle of the disc outward. Do non use a circular motion. If the trouble continues to occur, make clean the disc by using a damp cloth or a commercial CD or DVD disc-cleaning solution. Dry the disc thoroughly before you lot insert it into the drive.

Method 2: Copy the installation files to your estimator or to other removable mediaWhen you lot practice this, note the location, and then run the installer from that location. The installation file is typically named Autorun.exe or Setup.exe, but this may vary. If y'all're not sure, check the Readme file in the folder for instructions near how to run the installation process. If an executable file (.exe) is available, nosotros practise non recommend that y'all run .msi files directly without specific instructions from the vendor.

Annotation If multiple CDs or DVDs are required, we recommend that you copy all the disks to the same folder, in opposite club (higher deejay numbers commencement). Exist prepared to approve the overwriting of existing files if you are prompted, and and then install from that location.

Method 3: Obtain a fresh version of the installation packageIf you lot tried to install from a CD or DVD, do the following:

• Check the software manufacturer's website for a more recent version of the software packet. Download and install the new version.

• If yous already have the latest version, download the program from the manufacturer's website, and so run the installation.

Downloaded or copied installation files are corrupted

Method 1: Copy the installation files to your computerCopy the installation files to a local hard disk on your calculator or to other removable media. Note the location, then run the installation from that location. The installation file is typically named Autorun.exe or Setup.exe, merely this may vary. If you're not sure, check the Readme file in the folder for instructions about how to run the installation. If an executable file (.exe) is available, we do non recommend that you run .msi files straight without specific instructions from the vendor.

• If you are installing a program from the Internet, redownload the file (select Save instead of Run in the download dialog box), relieve the file to a folder on a local hd on your computer or to other removable media. Then, run the installation from that location.
  

• If your installation files are on a network (for example, a commercial or corporate environs), copy all the files to a binder on a local hard disk drive on your figurer, and so run the installation from that location.

Method two: Obtain a fresh version of the installation packageIf some time has elapsed between when you downloaded the parcel and when you tried to install information technology, do the following:

• Check the software manufacturer'southward website for a more recent version of the software bundle. Download and install the new version.

• If you already take the latest version, download the program over again, and so run the installation.

Programs that are currently running on your reckoner are interfering with the installation process

Disable programs that might be interfering with the installation process. To do this, follow these steps:

1. Click Start , type msconfig in the Search box, then click msconfig.exe.

     If y'all are prompted for an administrator password or confirmation, type the countersign, or provide confirmation.

2. On the General tab, click Selective startup, and so articulate the Load startup items check box.
   

3. Click Services, click Hide all Microsoft services, so click Disable all.
   

4. Click OK, so click Restart.
   

5. Attempt running your software program installation.

6. When you lot are finished troubleshooting the problem, restart the calculator in Normal Startup style. To do this, follow these steps:

   1. Click Start , type msconfig in the Search box, and so click msconfig.exe.

        If you are prompted for an ambassador password or confirmation, type the password, or provide confirmation.

   2. On the General tab, click Normal startup, click OK, and so click Restart.
      

For more data about how to use MSConfig, see How to troubleshoot a trouble by performing a clean boot in Windows 8, Windows vii, or Windows Vista.

At that place are typically several means to remove any program. In this state of affairs, try some other method to remove the program.

The following are common methods that are used to install software:

Method 1: Use the uninstall option (if available)

1. Click Start , and and then click All Programs.
   

2. Select the folder for the program that yous are trying to uninstall, and then open up the folder.

3. If there is an uninstall pick, endeavor using it.

Method ii: Use Control Panel options

1. Click Start , click Control Panel, click Add and Remove Programs or Programs and Features, and and then click Uninstall a program.
   

2. Select the program, and so click Uninstall. Follow the instructions.
   

Note The following steps are appropriate for avant-garde users just.

Brand sure that you don't take any file or binder names that are longer than 260 characters.

For more nigh the maximum path length limitation, see Naming files, paths, and namespaces.

Nigh programs create an installation log. If you can't locate such a log, you tin enable verbose MSI logging. For more information, run into How to enable Windows Installer logging.

Annotation If you're running the .msi log file without the bootstrapping application (.exe), you tin can add together parameters for verbose logging. For example, you can run the post-obit command:

Msiexec path\your_msi.msi /L*5 path\your_msi_log.txt For a list of msiexec command-line parameters, see Command-line options.

A failed installation typically logs "Return Value 3" where the problem occurred and where the installation rollback began. The clarification of the failure appears immediately before the Return Value 3 log entry.

Yous can use the Wilogutl.exe tool to analyze log files from a Windows Installer installation. This tool may advise solutions to errors that are found in a log file. It is available in the latest Windows Software Evolution Kit.

The following is an example of how to use the Wilogutl.exe tool at a command line:

wilogutl /q /fifty c:\mymsilog.log /o c\outputdir\

Yous may be able to manually uninstall some parts of the programme through the Windows interface. For example, yous may be able to delete programme files and folders. Because the steps to exercise this may differ widely, depending on the version of Windows that you lot're running and on the program that you lot're trying to uninstall, no prescriptive steps are provided here. If you're not sufficiently familiar with the programme that you're trying to uninstall to positively identify the files and folders for that plan, we do non recommend that you endeavour this method. Generally, when you begin to delete plan files and folders, you run the adventure of damaging your operating organization. Use this method at your own take a chance.

If y'all are considering uninstalling the plan manually, exist enlightened of the following:

• Earlier yous use this method, brand sure that you create a system restore point.

• Before y'all get started, move any personal data or documents that may take ended up in the installation binder of the programme that you're uninstalling. For example, movement this textile into the Documents binder.

• If you cannot manually delete a program file, this may mean that the file is being used or that some other program is accessing the file and preventing you lot from deleting information technology. For instance, antivirus software may be accessing the file. When antivirus software is accessing a program file and making it incommunicable to delete it, it'south probable that this same antivirus software was preventing y'all from uninstalling the program by more traditional means.

More Information

For general information well-nigh how to install or to uninstall a program, encounter the following:

Install a program

Uninstall or change a program

Installing programs: oft asked questions

Source: https://support.microsoft.com/en-us/topic/how-to-troubleshoot-windows-installer-errors-dc2f66aa-2ae2-1e61-6104-b8166628fbde

Posted by: mcquaiddeak1989.blogspot.com

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